If you're looking for a Userguest alternative, there are several other options that can help you boost direct bookings and run your hotel more efficiently.
Asksuite is an AI-powered omnichannel service platform for hotels and resorts that includes AI booking assistants, omnichannel inboxes and inbound reservation CRMs to span multiple communication channels. The platform can handle repetitive questions, consolidate customer interactions and track guest engagement to boost bookings and optimize reservation team performance. It integrates with more than 250 hotel tech stacks and offers a wealth of resources for hoteliers.
Fuel offers a suite of solutions designed to improve guest satisfaction and streamline operations. The suite includes a guest messaging system with AI-powered cross-channel marketing, a booking engine for inventory management and an analytics dashboard to track website traffic and engagement. Fuel is designed to increase direct bookings, improve customer loyalty and provide greater business performance insights, making it a good option for hotels seeking to optimize their operations.
Allora is a comprehensive, integrated hotel technology platform that uses AI to optimize distribution, guest acquisition, retention and revenue optimization. It offers a suite of cloud-based products, including tools for website design, digital marketing, reservation management and customer relationship management. Allora has shown direct channel booking increases and cancellation decreases, and it's a good option for independent hotels and regional brands.