If you're looking for a Shipup alternative, [Narvar][narvar] is a top contender. The company's post-purchase platform is designed to provide actionable insights from more than 2,000 retailers and carriers to help businesses find the best approach. It includes features like AI-estimated delivery dates, proactive order messaging across multiple channels, engaging order tracking and streamlined returns and exchanges. With its broad network and more than 300 carrier and 50+ eCommerce system integrations, Narvar can help boost conversion rates, reduce WISMO calls and preserve revenue.
Another good option is [AfterShip][aftership], an all-in-one post-purchase customer experience platform that spans everything from shipment tracking to returns automation. It offers AI-estimated delivery dates, proactive shipment tracking and security certifications. With 1,171 carrier connections and integrations with major eCommerce platforms, AfterShip is designed to scale with businesses of any size, helping to increase revenue and retention through better post-purchase experiences.
If you want AI-powered customer service, [DigitalGenius][digitalgenius] is designed to provide immediate care and personalized answers to pre- and post-purchase questions through conversational and visual AI. It's tightly integrated with a variety of platforms so it can quickly respond to customer requests and proactively identify and resolve issues. That can mean lower resolution times, higher loyalty and higher CSAT, and it can be a good way to improve customer interactions.