Salesforce Einstein Alternatives

If you're looking for a Salesforce Einstein alternative, People.ai is a good option. It offers a data platform for revenue teams, automating capture of prospect and customer activity and providing AI insights. The platform includes SalesAI, which automates manual work and scores account and deal health, and integrates with CRM systems like Salesforce.

Another contender is Ada, an AI-powered customer service automation platform that replaces traditional chatbots. Ada lets companies onboard, measure and coach AI Agents to handle more than 70% of customer service requests. With voice and email automation, multi-language support and AI coaching, Ada can improve customer satisfaction and lower operational costs.

If you're an ecommerce company, Bloomreach offers an AI-powered platform for personalized marketing and product discovery. By combining real-time customer and product data with AI, Bloomreach can improve customer experience through email marketing, web personalization and content optimization, and can be used to automate SEO and improve multichannel customer interactions.

Last, Conversica offers a Conversational AI platform that uses human-like interactions to engage and qualify leads. With advanced NLU and NLG models, Conversica supports multilingual and omnichannel conversations, integrating with leading CRM and customer success platforms to automate workflows and scale revenue.