If you're looking for an Oct8ne alternative, there are a few other options worth considering that can help you improve your e-commerce business. DigitalGenius is an AI-powered customer service automation platform that's good at delivering immediate help and personalized responses to customer questions before and after a purchase through conversational and visual AI. It's designed to integrate with a wide range of platforms to quickly respond to customer inquiries and with proactive AI to spot and resolve issues before they become problems.
Another option is Octocom, an AI chatbot powered by GPT that offers 24/7 customer support for product information, comparisons and recommendations. It can be easily integrated with popular help desks and eCommerce platforms, automating repetitive customer inquiries and allowing teams to focus on high-value interactions. Octocom supports multilingual conversations across over 100 languages and offers omnichannel support, which can lead to a significant increase in customer satisfaction and conversion rates.
For a more flexible option, you might want to consider Engati. This conversational AI chatbot platform spans multiple digital channels, including WhatsApp and Instagram, and can be integrated with platforms like Shopify. It also offers multilingual and omnichannel support, low-code bot building and industry-specific solutions to help you streamline customer communications and automate lead generation.
Last, Rep AI is a specialized chatbot integrated with Shopify designed to help you improve shopping experiences and convert traffic into sales. It can handle a high volume of support requests, provide personalized advice and predict when customers are about to drop off to proactively engage them. This platform also offers robust analytics and integration with other eCommerce tools, making it a great option for improving customer engagement and sales.