If you're looking for another Instabot alternative, Haptik has a more mature product with its Conversational CRM. It uses Generative AI to handle the customer journey across industries, and it offers tools like Gen AI Web Q&A for answering customer questions, a Sales Assistant for guiding customers, and Smart Agent Chat for optimizing agent productivity. Haptik also offers multi-channel engagement and Intelligent Analytics to track performance. It can be used to generate leads and improve customer satisfaction.
Another good option is Chatbase, an AI chatbot platform that can be customized for customer support and lead generation. It can be embedded into your website or through an API and supports multiple languages. Chatbase has features like advanced analytics, whitelabeling and auto-retraining, and its pricing increases to a free tier. That makes it a good option for companies that want to improve their customer support and lead generation.
If you want a no-code option, Quickchat AI lets you create your own AI Assistants to automate customer support and lead generation. It supports more than 100 languages and has features like customizable conversation flow and human handoff. Quickchat AI integrates with other systems, including helpdesk and CRM tools, and offers a 7-day free trial to try it out.
Last, Engati is another powerful option for customer experience improvement across multiple channels. It supports multilingual and omnichannel engagement and can be integrated with platforms like Shopify. Engati's features include low-code bot building and multilingual conversations, so it's good for e-commerce, logistics and other businesses. It has a variety of pricing tiers to suit different business needs.