If you're looking for another Cronbot alternative, Quiq is worth a look. Quiq's conversational AI platform is designed to use Generative AI and Large Language Models to deliver better customer experiences. It can offer personalized and accurate customer service through AI assistants, handle asynchronous conversations, and connect to several CRM systems. Quiq also offers features like converting calls to text, outbound messaging and enterprise-level security, making it a good choice for enterprises that want to automate customer support but still have a human touch.
Another option is Quickchat AI, a no-code platform for automating customer support, lead generation and other tasks. It handles multilingual conversations, customizable conversation flows and integrates with helpdesk and CRM software. Quickchat AI offers several pricing plans and unlimited AI messages, so it's a good option for companies of any size looking for a relatively affordable option.
For a broader customer support system, Verloop offers a range of features to personalize and contextualize interactions. It automates chat and voice conversations, increases agent productivity and improves customer satisfaction with features like automated chat support, live chat and NLP-powered FAQs. Verloop is designed for businesses in e-commerce, travel and other industries, and can deflect a significant portion of support requests, reducing the load on live agents.
Last, Chatsimple offers a customizable AI chatbot platform for sales and support. It handles multiple languages and integrates with channels like Facebook Messenger, WhatsApp and CRM tools. Chatsimple also offers a range of features, including lead generation and customer insight summarization, to help businesses improve customer interactions and get more out of their operations.