If you're looking for another Belva alternative, Elto is worth a serious look. Elto is a more advanced live conversation AI for automating phone calls in many different industries. It's got features like natural-sounding voices, carefully tuned language models and automation that can handle thousands of calls with a minimal amount of programming code. The system also can be integrated with existing infrastructure for low latency and lots of customization.
Another good option is PolyAI, a customer-led conversational platform for the enterprise. It's designed to resolve more than 50% of calls and to deliver a consistent brand experience. PolyAI can handle complex customer inquiries, reduce hold times and improve customer satisfaction with its advanced voice AI and tight integration with existing technology stacks.
If you want a more AI-heavy call handling system, check out ZenCall. The service lets you route missed calls to AI agents trained with ChatGPT, then follow your own instructions on how to handle the call. It's got real-time call notifications, transcription and a pay-per-use pricing plan with a free trial, so it's easy to try out and flexible.
Last, Verloop is a more general-purpose conversational AI platform for automating customer support. It's designed to boost agent productivity and customer satisfaction with automated chat and voice conversations, contextual conversations and multilingual support. By deflecting a big fraction of support requests, it can help you dramatically simplify your customer service operations.