Another powerful option is Salesforce Commerce Cloud, which uses AI to automate many tasks and link commerce experiences to sales, service and marketing apps. It offers digital storefronts, conversational AI and commerce intelligence with advanced merchant dashboards and AI insights. The platform has 99.99% historical uptime to ensure business continuity and has been named a Leader in the Gartner Magic Quadrant for Digital Commerce.
Maropost is a unified commerce suite that combines commerce, marketing, merchandising and service tools. It includes a Marketing Cloud for automated marketing, a Service Cloud for a single customer view, and tools like Findify for personalized search and merchandising. More than 5,000 businesses use the platform, and it offers a unified approach to amplifying marketing, unifying customer support and increasing site conversions.
If you're looking for a more specialized ecommerce personalization platform, check out Bloomreach. It combines real-time customer and product data with AI to power personalized marketing, product discovery and conversational shopping. The platform includes tools for email marketing, web personalization, ecommerce search and SEO, with a customer data engine that powers meaningful personalization. It can help drive profitability and revenue growth through connected orchestration of digital customer journey touchpoints.