Question: I need a unified communication platform that integrates with AI tools for automated tasks and summaries.

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Wildix

If you're looking for a unified communication platform that can integrate with AI tools for automating tasks and summarizing information, Wildix is a good option. It offers real-time support, AI-generated summaries and insights, and an AI chatbot assistant. With features like automatic logging in CRM systems, advanced live chat and smart working tools, Wildix promises to help businesses work more efficiently and satisfy customers. It also integrates with tools like Salesforce and Gong.io, so it's good for companies large or small.

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RingCentral

Another good option is RingCentral, an all-in-one cloud communications platform with an AI boost. It includes a personal AI assistant for live call notes and insights, advanced business SMS, team messaging and AI-first video meetings with transcripts. RingCentral also offers a contact center option and integrates with other business apps like Microsoft Teams. The platform is designed to help people collaborate and work more efficiently in many industries.

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Aisera

If you want a broader AI automation option, check out Aisera. The platform automates work in multiple domains, including IT, HR, customer support and sales. It offers AI Copilot for proactive concierge services and Agent Assist for agent productivity. Aisera uses domain-specific LLMs to give you quick access to information and to eliminate repetitive work, helping you save time and money.

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Parallel AI

Last, Parallel AI is a modern platform for automating business operations with a range of AI models. It includes features like Long-Term Memory for remembering earlier conversations and an AI Knowledge Base for training AI employees. With integrations to tools like Slack, Confluence and Google Docs, Parallel AI can help you streamline your work and improve productivity. It's good for companies large or small that want to use AI to work more efficiently.

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