Question: Can you suggest a tool that helps me understand my customers' personalities to improve sales conversations?

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Crystal

If you want to get a better idea of your customers' personalities so you can have a better sales conversation, Crystal is a great option. It profiles people with the DISC personality system to help salespeople tailor their interactions with buyers. With a Profile Dashboard, Chrome Extension and Writing Assistant, you can get a profile before a meeting, customize emails and create a customized closing script. Crystal offers several pricing plans, including a free version, and is used by more than 1,000 companies around the world, resulting in a 30% increase in lead conversion and 25% improvement in relationship building.

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Humanlinker

Another option is Humanlinker, which uses AI for personalization to create and convert sales pipelines. It includes DISC personality assessment and 360 company and prospect assessment. With hyper-personalization at scale, sales automation and personalized sales copywriting, Humanlinker helps you understand prospect personalities and communicate accordingly. The tool integrates with existing tools and offers a free trial, so it can be a good option for sales teams looking to improve their interactions.

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Delve AI

For a deeper look at your customer base, check out Delve AI, an automated buyer persona creation tool that uses Google Analytics, customer/CRM and social media data to give you a better idea of who you're dealing with. It offers Live Persona, Customer Persona and Competitor Persona, and businesses can use it to create targeted marketing campaigns and optimize customer engagement. Delve AI is good for B2C and B2B businesses, and it offers a variety of plans depending on your needs.

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Osum

Last, Osum is an AI-powered market research tool that includes a Sales Prospect Profiler for persona-based demand generation. With tools like SWOT analysis, business and product research reports and buyer personas, Osum can help you quickly get a handle on market dynamics and customer behavior. It's good for investors, entrepreneurs and marketers who want to better understand their customers and cash in on market trends.

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