If you're looking for a platform to analyze sales calls and provide actionable feedback, Wonderway is a great option. It's an AI-powered sales coaching and training platform that automatically scores sales calls with machine learning technology so reps can get immediate feedback on what they're doing well and what they need to work on. It integrates with popular dialers, video conferencing tools and conversation intelligence platforms, so it's a good all-in-one option for sales team improvement.
Another contender is Second Nature. The software uses conversational AI to improve sales skills with realistic simulations, including AI role-play training and personalized feedback. It comes with a built-in learning management system, gamification and detailed analytics to track progress and pinpoint areas for improvement. It's geared for companies that want to accelerate onboarding, increase conversion rates and improve overall sales performance.
If you're looking for something more focused, Dialworks offers a virtual training platform with mock calls, analytics and AI assessment. It includes simulated training modules and annotated call recordings so teams can track progress and fine-tune training. It's designed to improve skills fast and lower training costs, so it's a good option for sales and support teams.