Question: Is there a platform that offers customizable offers to retain customers, such as pausing subscriptions or discounts?

If you're looking for a platform that offers customizable offers to retain customers, Churnkey is a great option. It's designed to handle customer subscriptions and retention, including cancel flows, payment recovery campaigns and reactivation campaigns. It integrates with billing services like Stripe and offers detailed customer health analysis to spot likely churners and optimize product development.

Another contender is Retail Rocket, which offers more sophisticated tools for building retention programs. It includes a campaign management system, customer intelligence platform and an AI-powered offer engine. That means e-commerce sites can improve customer loyalty and repeat business through targeted campaigns and personalized promotions.

For retail businesses, Punchh offers an AI-powered loyalty and engagement platform. It combines data from multiple sources into personalized campaigns and loyalty programs to keep customers loyal in both in-store and online channels. That's particularly useful for restaurants, convenience stores and other businesses with high-volume transactions.

If you're looking for an eCommerce-focused option, RevLifter offers a platform that uses real-time data to build personalized promotions to reduce abandonment and boost conversions. It includes smart targeting, promotion optimization and customer behavior insights, making it a good option for retailers who want to improve customer experience and grow their business.