Question: Is there a platform that can help me reduce support costs and improve process compliance for our business-critical tasks?

One top pick is WalkMe. The digital adoption platform simplifies user experiences with personalized guidance and automation to eliminate friction from apps and workflows. It gives full visibility into software usage so businesses can deliver automated experiences, manage change and optimize software adoption. With features like built-in customer care, omnichannel support and powerful analytics, WalkMe can help you cut help desk tickets by 94% and save millions of dollars a year.

Another strong contender is Whatfix. It offers personalized onboarding, interactive guidance and self-help support to accelerate digital adoption across many applications. Whatfix also includes a Digital Adoption Platform (DAP) that offers customized guidance and process compliance improvements. It also includes no-code event tracking and user interaction analysis that can help drive user adoption and product growth. It's been named a leader in digital adoption platforms by Gartner, Everest Group and Forrester.

Userlane is another good option, with features like App Discovery, In-App Guidance and Context-Sensitive Help to cut digital friction and boost productivity. It offers real-time support and guidance so software is used correctly, with resulting cost savings and productivity improvements. Userlane is a good choice for big companies in the middle of digital transformation, with customized pricing and a secure Browser Extension for easy deployment.