For reducing customer acquisition costs and increasing conversions with smart automation and two-way conversations, Conversica is a top pick. This Conversational AI platform for revenue teams uses self-supervised AI models to mimic human interactions with customers. It provides autonomous digital assistants for lead engagement and qualification, and supports multilingual and omnichannel conversations. The platform integrates with leading CRM, MAP, and Customer Success platforms, so it's great for qualifying and engaging leads, reactivating opportunities, and retaining customers.
Another top contender is Drift, a conversational AI platform that personalizes buyer journeys from first touch to close. Drift automatically listens, understands, and learns from buyers, and it includes features like revenue orchestration and native integrations with more than 50 platforms. It helps marketing, sales, and service teams generate high-quality leads and power account-based marketing campaigns, so pipeline generation and conversion rates improve.
Appier also offers a range of AI-powered tools to optimize marketing, customer experience and performance across many channels. It includes features like campaign automation, conversion optimization and AI personalization. Appier's conversational marketing uses instant messaging to help brands better connect with customers, resulting in immediate conversions and better user acquisition and campaign performance.
Last, Respond.io is an all-in-one customer conversation management platform that captures leads from multiple touchpoints and uses AI-powered automation to convert them into sales. It centralizes conversations across multiple communication channels, giving you actionable insights and real-time visibility. With customizable software integrations and a mobile app for salespeople on the go, it's got the best tools for human sales agents to keep the brand voice strong and close deals.