Question: Can you recommend a platform that helps identify and resolve Quality of Experience problems affecting revenue and engagement?

If you're looking for a platform to help identify and resolve Quality of Experience (QoE) problems that hurt revenue and engagement, Conviva is a top contender. It uses real-time user activity and system activity to help identify QoE problems, and it uses AI-powered alerting and proactive problem detection. The platform's Time-State Analytics and real-time product analytics make it a good fit for companies trying to improve their digital products and services.

Another good option is NPAW, a video analytics platform that's designed to optimize QoE for streaming video services. NPAW measures user-perceived quality in real time, giving you a detailed view of content performance, user behavior and CDN performance. Its advanced features include end-to-end monitoring, smart multi-CDN switching and a variety of analytics options, making it a good choice for companies of all sizes trying to improve video streaming services and user engagement.

If you're looking for a more general-purpose digital experience assurance option, check out ThousandEyes. The platform offers end-to-end visibility into digital experience delivery, using AI-powered technology to find problems and automatically fix them. With features like network and application synthetics, end-user monitoring and WAN insights, ThousandEyes helps companies ensure digital experiences work and prevent productivity-killing problems across many different networks.