Question: I need a solution that integrates with my POS system and provides real-time customer data to inform business decisions.

If you're looking for a solution that integrates with your POS system and offers real-time customer data to inform business decisions, Como could be a good choice. Como is an all-in-one customer engagement and loyalty solution for F&B and retail businesses. It consolidates various technologies like POS, online ordering, apps, websites and Wi-Fi so businesses can get real-time access to customer data. This helps businesses to understand customer behavior, encourage repeat purchases and increase order sizes. With personalized loyalty programs, AI-driven actionable data and integration with more than 90 POS systems, Como can be used across many industries.

Another good option is Wisely, an omnichannel restaurant software suite that includes waitlist and reservation management, table and order management, CRM and decision intelligence to create the best guest experiences and maximize profitability. Wisely helps restaurants identify and personalize interactions with loyal customers, streamline operations and target marketing efforts. It integrates with major POS and online ordering systems, making it a good option for restaurants looking to move from a transactional to a customer lifetime value approach.

For retail businesses, AppCard offers a personalized loyalty marketing platform designed to help multi-location retailers, franchises and independent grocers compete with big-box retailers. The platform captures 100% of transaction data and uses AI-driven customer segmentation to create targeted marketing campaigns. It integrates with any POS system, providing a turnkey solution for customer retention and loyalty marketing.

If you need a powerful customer data platform, Tealium is a good option. Tealium captures and manages customer data in real-time, giving businesses a single customer view across all touchpoints and systems. With real-time data integration, AI integration and more than 1300 pre-built integrations with various systems and tools, Tealium helps businesses understand their customers better, build targeted engagement strategies and drive growth through data-driven insights.