Question: Can you recommend a platform that helps personalize customer communications and generates revenue through targeted gifting?

If you're looking for a platform to personalize customer communications and make money off targeted gifting, Sendoso is another strong option. Sendoso is an all-in-one gifting and direct mail platform that lets revenue teams personalize outreach and drive growth through AI-powered automation. It's got a lot of features, including AI-powered personalization, full-stack reporting, automated execution, and a big marketplace for lots of different gifts. It's good for a lot of use cases, and has tools to curate, onboard and support customers, too, and it's got a 5X ROI guarantee.

Another strong contender is Bluecore, which lets retailers get more revenue out of their business by building personalized campaigns across multiple channels using predictive AI models based on real-time customer behavior. It automates campaigns across email, site, SMS and paid media, responding to shopper signals and events, which can boost short-term revenue and long-term customer lifetime value. It's a full marketing suite that steers retailers toward spending money on the most important customer growth opportunities.

Also worth a look is Iterable, a cross-channel marketing platform designed to personalize customer interactions. It uses real-time data to build one-on-one relationships across web, email, SMS and other channels, and uses AI-driven optimization to boost engagement and conversions. The interface is designed to be easy to use, and it can integrate with more than 100 partner networks, so it's good for a broad range of industries.

For eCommerce businesses, Fresh Relevance offers personalized experiences across many different touchpoints, including websites, apps, emails, SMS and ads. With an intuitive interface and a variety of customer engagement tools, it can help solve common problems like fragmented customer experiences and low email send volumes. Fresh Relevance is good for businesses that want to improve their customer experiences without requiring a lot of technical expertise.