If you want a platform to personalize the digital experience for your customers, Dynamic Yield is a good choice. It uses AI to create personalized content, products and offers for each customer across multiple digital channels. Features include audience discovery, content and offer personalization, product recommendations and customer engagement optimization. It spans multiple touchpoints, including web, email, apps and ads, so it's a good fit for industries like eCommerce and Financial Services.
Another good option is Crownpeak, which has an AI-powered Digital Experience Platform. It offers hybrid headless content management, AI-powered commerce search and merchandising tools for personalized digital experiences at scale. Crownpeak is geared for enterprise-scale retail and commerce customers looking to improve digital experiences, customer engagement and revenue.
Insider is a customer data platform (CDP) that collects customer data and uses AI to predict behavior so you can personalize experiences across multiple touchpoints. It offers 360° customer profiles, predictive behavior analysis and journey orchestration across web, email, site search and more. Insider has shown strong ROI and AOV improvements, so it's a good option for companies that want to improve customer experiences.
For a more all-purpose solution, check out Personyze. It combines machine learning and behavioral targeting to build dynamic cross-channel experiences that increase user engagement and conversion rates. The platform includes product recommendations, email personalization, push notifications and A/B testing, and it integrates with popular services like Segment and Shopify.