Question: Is there a way to use data and machine learning to optimize menu items and upsell opportunities?

If you want to use data and machine learning to optimize menu items and upsell opportunities, Incentivio is a full-fledged option. The AI-powered platform is designed to help restaurants maximize customer lifetime value by using data-driven loyalty programs and digital guest engagement tools. It features automated upsells based on guest preferences, menu insights, and a customer data platform (CDP) with analytics. The platform offers a personalized experience across every touchpoint, giving restaurants the ability to make data-driven decisions that drive revenue and retention.

Another good option is Popmenu, a marketing technology platform designed to help restaurants run their businesses more efficiently. It captures guest data, personalizes marketing, and centralizes operations with tools like interactive menus, online ordering, and marketing automation. Popmenu also offers AI-powered phone answering and a variety of revenue growth tools, so it's good for independent restaurants of all sizes.

For forecasting and optimizing menu items, 5-Out uses machine learning and artificial intelligence to forecast sales and find opportunities for improvement. It integrates with a variety of systems to offer real-time recommendations for staffing and purchasing, helping restaurants maximize profitability and run operations as efficiently as possible. The software is good for restaurants that want to streamline operations and better control costs.

If you're looking for a platform that's geared specifically for ecommerce, Session AI uses artificial intelligence to predict the likelihood that each anonymous site visitor will make a purchase, then offers real-time actions to boost conversions and cut promotional spending. It tracks visitor behavior in real-time, segments visitors by their purchase intent, and offers targeted actions like upsell opportunities and time-sensitive discounts.