Question: Can you recommend a nonprofit CRM system that integrates AI tools for better insights and automation?

If you want a CRM system with AI tools to get more out of your data and automate some operations, The Databank is a good option. It uses AI to magnify efficiency and insight, including a nonprofit CRM with AI, multichannel communications and a hybrid custom option to handle complex operations. It's got fundraising tools like campaign structures, online donation forms and pledge tracking, too, so it's a good option for nonprofits that want to engage constituents and run operations.

Another powerful option is Salesforce, an AI-infused CRM system that spans marketing, sales and service teams. Among its features are Einstein 1 for a 360-degree customer view, AI Copilot for relationship building and content creation, and Tableau Pulse for AI-infused analytics. Salesforce also offers a variety of industry-specific options and customizable pricing, so it's a good option for businesses that want to improve productivity and customer satisfaction.

For a CRM that's geared for scaling and automation, Salesforce Einstein is a collection of AI tools for sales, customer service, marketing and commerce. It includes tools like predictive and generative AI, automated product descriptions and intelligent actions through the Einstein Copilot. It's designed to improve productivity and personalization, so it's a good option for businesses of all sizes.

If you need special fundraising abilities, Fundraise Up is an online giving platform designed to generate as much money as possible for nonprofits. It's got AI-powered campaign pages, a faster checkout process and an insights dashboard for analyzing donors. The platform can handle a variety of use cases, including telethons and peer-to-peer fundraising, so it's a good option for nonprofits that want to modernize their digital fundraising.