Question: Is there a customer service platform that offers a no-code workflow builder and integrates with existing CRM and business systems?

If you're looking for a customer service platform with a no-code workflow builder that integrates with existing CRM and business systems, Ultimate is a strong contender. It has Dialogue Builder for creating custom dialogues without coding, and Backend Integrations that integrate with any CRM. The platform also comes with UltimateGPT for answering FAQs and an Analytics Suite for optimizing conversation performance.

Also worth a look is BoldDesk, an all-in-one help desk with no-code workflow automation. It's got an end-to-end ticketing system, knowledge base, task management, AI copilot and integrations with lots of other tools to get your customer support running the way you want it. BoldDesk is designed to answer a lot of customers' questions on the first try, which means your team can be more productive and customers happier.

If you're looking for a more general purpose automation platform, Relevance AI offers a no-code builder that formalizes processes into workflows with Large Language Model prompts. It can be integrated with tools like Zapier, Snowflake and Google, so it can be used for sales, support and research automation. The platform can automate repetitive tasks and free up time for more important work without hiring more people.