Question: Can you recommend a platform that helps long-term care providers improve client satisfaction and employee engagement through surveys and feedback?

For long-term care providers who want to use surveys and other feedback mechanisms to boost client satisfaction and employee engagement, Activated Insights is a broad platform. It includes tools like Activated Insights Experience Management, which offers surveys to boost client and employee satisfaction, and Activated Insights Recognition, which monitors online reviews to help a business's reputation. It's designed for a broad range of care providers, helping to build a more empathetic and high-quality experience.

Another strong contender is Qualtrics, an experience management platform that uses AI to gather and analyze feedback. Qualtrics has tools like Conversational Feedback and Manager Assist to boost employee engagement and optimize care journeys. With modules for customer, employee and market research, Qualtrics can help long-term care providers get real-time feedback and take action to boost employee engagement and client satisfaction.

Perceptyx is also a good choice, letting employers collect and analyze employee feedback. The company's customizable surveys and AI-based analytics turn feedback into insights that can lead to a culture of continuous improvement and lower turnover. That can be particularly useful for long-term care providers trying to amplify employee engagement and drive business success by better understanding their workforce.

Last, Quantum Workplace has a suite of tools to help optimize employee experiences. With tools like engagement surveys, performance management and talent reviews, Quantum Workplace helps employers cut turnover and boost productivity. The company's AI technology amplifies engagement and performance insights so employers can turn feedback into improvements.