Question: Can you recommend a tool that helps me conduct large-scale customer interviews efficiently and get in-depth insights?

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UserCall

If you need a tool to do lots of customer interviews and get deeper insights, UserCall is a great choice. This AI-powered voice user interview platform lets companies get rich, qualitative insights through custom AI-moderated 1:1 voice calls. The AI agents ask follow-up questions to probe deeper into customers' needs, without human bias and without requiring expertise in user research methods or expertise. UserCall also lets you easily extract key insights and create custom branded interview links, making it good for continuous feedback, market research and UX testing.

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Marvin

Marvin is another good choice, a centralized hub for storing and organizing user interviews, transcripts and research artifacts. Its AI technology automates time-consuming work like transcription and data analysis so you can concentrate on finding deeper customer insights. Marvin can integrate with tools like Zoom, Notion and Google Sheets, and works with teams of any size.

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UserCue

Last, UserCue uses intelligent agents to conduct dynamic, AI-moderated interviews and analysis at scale. It lets you get insights from up to 1,000 key opinion leaders in an hour and produces full reports as soon as the response deadline is over. UserCue promises a lower price tag, saying it delivers 80% of the insights at 5% of the cost of traditional market research, which makes it a good option if you want to get market research done efficiently and reliably.

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