Question: How can I integrate emotional intelligence into my digital product to improve user experience?

Hume is an AI technology platform that infuses emotional intelligence into a wide range of applications through tools like Empathic Voice Interface (EVI), Expression Measurement API, and Custom Model API. The EVI API simulates human prosody and emotional expression, and the Expression Measurement API measures subtle vocal and facial expressions. This makes Hume suitable for AI research, social networks, and health and wellness applications, delivering best-in-class results and unparalleled insights into emotional expression.

For user testing, Odaptos provides a full platform that uses AI to assess users' emotions and optimize digital products. It includes features like emotion-based video playback, automatic transcription, emotion detection, and sentiment analysis. With tools for user research, team collaboration, and UX testing, Odaptos is designed to improve user experience and deliver actionable feedback.

If you're looking for a more general digital experience intelligence platform, Contentsquare offers analytics and monitoring tools to optimize user experience. It includes features like zone-based heatmaps, customer journey analysis and AI-powered insights. Companies like Harrods and Modibodi use Contentsquare to reduce cart abandonment, increase revenue and improve overall customer satisfaction through its immersive analysis and smarter insights.

For customer feedback management, Feedbackly is focused on emotional experience and customer journey analytics. It offers a range of tools to capture and analyze feedback, including an Emotional Value Index (EVI) metric and real-time analytics. Feedbackly offers pre-built survey templates, automated notifications and integrations with popular tools like Slack and Salesforce, making it a powerful option for businesses looking to improve customer satisfaction and insights.