Question: How can I improve employee digital experience and reduce IT-related frustrations in my organization?

To help employees get the digital experience they need and free IT from frustration, 1E has a suite of tools designed to improve end-user experience, security and IT operations. The company uses AI to predict problems and fix them before they become problems, and its tools include endpoint troubleshooting, inventory analysis, experience analytics and more. It's integrated with Microsoft Intune and ServiceNow, so it's a good fit for IT teams that manage endpoints and run service desks.

Another big player is Lakeside Software, which offers end-to-end visibility into complex IT operations by collecting more than 10,000 data points every 15 seconds. The AI-powered tool is designed for proactive IT, root cause analysis and real-time visibility, and is designed to help IT run more efficiently and employees get more done.

If you're looking for an employee experience and engagement focus, Simpplr has an AI-powered tool to modernize internal communications and boost employee engagement. Features include personalized content, an AI virtual assistant, recognition and rewards, and real-time engagement insights, and Simpplr says its tools help create a unified digital workplace that encourages collaboration and a positive culture.

Last, Qualtrics offers an experience management platform that uses AI to provide insights into employee experience. Features include conversational feedback, manager assist and text analytics insights, and Qualtrics says its tools can help improve employee engagement and optimize employee journeys, making it a good choice for improving the digital experience.