If you're looking for a service to gather website feedback from customers in a more engaging and cost-effective way, Voicepanel is a good choice. It uses AI technology to conduct voice, video and text surveys, with a conversational style that's a step up from traditional interviews. The service automates the entire process of gathering feedback, from recruiting participants to synthesizing results, and offers features like language translation in 29 languages and customizable reports. Voicepanel has tiered pricing options that can make user research more practical and economical for businesses.
Another good option is UserCall, which offers AI-moderated, 1:1 voice calls to gather rich, qualitative insights from customers at scale. The service's trained AI agents follow up with questions to probe deeper into customers' needs, avoiding bias and requiring no expertise in user research. UserCall is flexible enough to handle continuous feedback, market research, UX testing and more, and offers tiered pricing options to suit different business needs.
If you like a more conversational style, RhetorAI offers an AI-powered conversational user survey service that uses ChatGPT to chat with customers and gather feedback. It offers automated follow-up questions, transcripts and insights generation, and can be embedded on a website for a native experience. Rhetorai offers tiered pricing options, including a free option, and is good for businesses that need feedback in real time to make customer-centric decisions.
Last, Maze is a user research service that offers a variety of research methods, including prototype testing and website testing. It offers a global panel of participants for fast recruitment and AI-powered tools to optimize survey questions and follow up on responses. Maze is designed to speed up innovation and get products to market faster, so it's a good option for businesses that want to improve their user feedback process.