Question: Is there a service that can help me gather website feedback from customers in a more engaging and cost-effective way?

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Voicepanel

If you're looking for a service to gather website feedback from customers in a more engaging and cost-effective way, Voicepanel is a good choice. It uses AI technology to conduct voice, video and text surveys, with a conversational style that's a step up from traditional interviews. The service automates the entire process of gathering feedback, from recruiting participants to synthesizing results, and offers features like language translation in 29 languages and customizable reports. Voicepanel has tiered pricing options that can make user research more practical and economical for businesses.

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UserCall

Another good option is UserCall, which offers AI-moderated, 1:1 voice calls to gather rich, qualitative insights from customers at scale. The service's trained AI agents follow up with questions to probe deeper into customers' needs, avoiding bias and requiring no expertise in user research. UserCall is flexible enough to handle continuous feedback, market research, UX testing and more, and offers tiered pricing options to suit different business needs.

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RhetorAI

If you like a more conversational style, RhetorAI offers an AI-powered conversational user survey service that uses ChatGPT to chat with customers and gather feedback. It offers automated follow-up questions, transcripts and insights generation, and can be embedded on a website for a native experience. Rhetorai offers tiered pricing options, including a free option, and is good for businesses that need feedback in real time to make customer-centric decisions.

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Maze

Last, Maze is a user research service that offers a variety of research methods, including prototype testing and website testing. It offers a global panel of participants for fast recruitment and AI-powered tools to optimize survey questions and follow up on responses. Maze is designed to speed up innovation and get products to market faster, so it's a good option for businesses that want to improve their user feedback process.

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Accelerate product decisions with AI-driven user research, scaling to hundreds of users in days, and uncovering real-time insights in multiple languages.

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Iterate

Unifies customer insights across teams, providing a single platform for gathering and analyzing feedback to inform customer-centric decision making.

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CustomerIQ

Automatically extracts and analyzes customer feedback from multiple sources, providing actionable insights to drive revenue and inform product decisions.

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Outset

Run hundreds of qualitative interviews at once, in multiple languages, with AI-moderated conversations and automated synthesis of key findings and relevant quotes.

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WEVO

Automate UX research with AI-assisted analysis, gathering accurate and actionable insights from 100+ users per test, and share visual reports across teams.

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AskMore

Conduct user interviews and product research at scale, gathering more feedback faster and in any language, with automated reporting and flexibility.

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Gleap

Collects and analyzes customer feedback through visual bug reporting, live chat, AI-powered bot support, and surveys to inform product development and improve user experience.

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Remesh

Harnesses AI to uncover rich, scalable insights faster through conversational text-based interfaces, providing fast and actionable results for innovative brands.

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VideoAsk

Conduct personalized, interactive video conversations with AI-powered video chatbots, async interviews, and multimedia messaging to boost candidate and lead experiences.

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Vocads

Captures more detailed and authentic customer feedback through conversational voice AI, encouraging spontaneous responses and providing enriched insights.

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User Evaluation

Transform customer data into strategic assets with AI-powered analysis tools, unlocking insights faster and more easily through robust transcription, AI insights, and multimodal chat.

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Kraftful

Analyzes customer feedback from various sources, surfacing actionable insights, sentiment trends, and pain points to inform product development decisions.

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ZenAI

Conducts and summarizes user interviews at scale, providing in-depth reports on user scenarios, pain points, and personas to accelerate product-market fit.

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Insight7

Automatically analyzes groups of interviews in various formats to deliver actionable insights, supporting high-quality decisions in research and business teams.

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SurveySparrow

Engage customers in real-time, gather intelligent insights, and take data-driven actions with AI-powered conversational surveys and automations.

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Marvin

Automate qualitative research with AI-driven tools, streamlining data analysis and identifying trends, to uncover deeper customer insights and inform data-driven decisions.

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SurveyMonkey

Create surveys with AI-powered guidance, using pre-built templates and integrations with over 100 apps, to gather data and drive business results through insights.

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heardeer

Automates user interviews, generating expert-level questions, conducting deeper discussions, and providing rich insights, freeing you to focus on strategic work.

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Collectif

Automates analysis of user feedback, interviews, and support tickets, surfacing insights to inform product and growth decisions.

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SurveyNoodle

AI-driven survey creation suggests relevant questions, while automated analysis provides actionable insights, empowering informed product and customer satisfaction decisions.