Question: Is there a digital solution that helps tourism operators manage bookings, customer inquiries, and gift card sales for activities and events?

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Myma

If you're looking for a digital platform to help tourism operators manage bookings, customer requests and gift card sales for activities and events, Myma is a powerful platform that combines the power of ChatGPT with industry-specific features. It includes a multichannel chatbot, digital compendium for quick check-in, space booking with hourly booking and self-service options, and digital vouchers and eGifts in multiple currencies and languages. The platform is designed for resorts, hotels, holiday parks, vacation rentals and regional tourism boards, with the goal of delighting guests, increasing revenue and optimizing staff efficiency.

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Perfect Venue

For those operating in the event management space, Perfect Venue is an all-in-one event management software designed to streamline private events. It includes a centralized calendar, automated PDFs for key documents, Stripe integration, email templates with AI-powered responses, task delegation and real-time analytics. The platform is designed for local restaurants and venues, helping to streamline event management from inquiry to payment, and has the potential to save time and increase sales.

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Asksuite

You may also want to look at Asksuite, an AI-powered omnichannel service platform for hotels and resorts. It combines AI booking assistants, omnichannel inboxes and inbound reservation CRMs to handle multiple communication channels and automate routine tasks. The platform is designed to increase direct bookings, improve reservation team management and increase sales and reservation agent productivity. It can integrate with more than 250 hotel tech stacks and offers a range of resources to improve service and operations.

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