If you want to create and manage customer journeys to maximize conversions and sales, Braze is a good option. It's a customer engagement platform that uses AI for personalized, real-time interactions across many channels. Braze provides highly personalized customer journeys, advanced segmentation, and real-time triggers so you can easily manage your campaigns across email, mobile apps, SMS, WhatsApp and web messaging. It's designed to be scalable and secure, with compliance with global privacy and security regulations.
Another option is TheyDo, a collaborative workspace for Customer Journey Management. It uses Journey AI to build high-quality journeys fast and align teams around customer-centric strategies. TheyDo maps journeys fast, finds the best opportunities, and prioritizes projects to halve time to market. It's good for service design, product experience management, and user story mapping, helping teams build customer-centric experiences that drive customer satisfaction and business results.
If you prefer something more interactive, Upflowy is a drag-and-drop tool to build optimized forms, quizzes, surveys and onboarding flows without coding. It has features like conditional logic, custom fields, analytics and A/B testing. With support for more than 1000 tools and platforms, Upflowy can help you streamline customer interactions and conversions, making it good for businesses of all sizes.
Last, MoEngage is an insights-led customer engagement platform that uses AI to optimize interactions and maximize ROI. It includes customer journey orchestration, AI-powered campaign optimization and omnichannel communication. MoEngage is geared for enterprise brands across many industries, helping companies understand customer behavior and preferences and build targeted campaigns to drive higher engagement and profitability.