Question: I need a customer support tool that can handle multiple languages and is GDPR compliant - do you know of any options?

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WebWhiz

WebWhiz is a powerful AI-powered customer support assistant that uses ChatGPT technology to provide immediate and accurate responses to customer inquiries. It supports over 100 languages and includes features like lead generation, lower support volume, and customization without programming. WebWhiz also ensures GDPR compliance and comes in four pricing tiers, making it a versatile solution for businesses of all sizes.

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MetaDialog

Another noteworthy option is MetaDialog, a conversational interface platform that leverages generative AI to automate customer support. It offers multilingual support, customizable flows and responses, and flexible escalation rules. MetaDialog integrates with popular customer support software and offers flexible pricing options, making it suitable for both small and large businesses looking to improve efficiency and compliance.

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Auralis

For a more comprehensive solution, Auralis provides a conversational AI that handles up to 70% of customer requests instantly and consistently. It supports over 100 languages and offers features like agent handoff, multi-lingual support, and CRM integration. Auralis is designed to enhance customer satisfaction and decrease handle time, making it ideal for businesses looking to scale their customer support efficiently.

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SignalZen

Lastly, SignalZen is a customer support management platform that integrates with Slack or MS Teams, offering live chat and email support in multiple languages. It includes an AI Copilot for automated responses during off-hours and is GDPR compliant. With its customization options and secure interactions, SignalZen is a strong contender for businesses aiming to improve customer satisfaction and support efficiency.

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