Question: Is there a customer support chatbot that provides detailed analytics on customer interactions and chatbot performance?

Another powerful option is Haptik, a Conversational CRM that uses Generative AI to improve customer lifecycle management. Haptik offers intelligent analytics to track performance and offers multi-channel support through channels like WhatsApp, Facebook Messenger and Google Business Messages. It's highly customizable to help businesses improve customer satisfaction and operational efficiency.

Orimon is another option. It's a ChatGPT-inspired chatbot platform for sales, support and engagement that supports more than 150 languages and offers detailed analytics. The platform is geared for a variety of team members, including marketing and e-commerce, and offers a free initial bot to get you started quickly.

Last, VOC AI is designed to offer more customer insight and service through AI chatbots and sentiment analysis. It automates a lot of customer questions and offers real-time answers from multiple sources. The platform includes advanced sentiment analysis and a dashboard to turn customer feedback into actionable insights, making it good for optimizing customer feedback processes.