Question: I need a tool that helps me gather customer feedback and prioritize product features based on real customer needs.

If you're looking for a tool to capture customer feedback and build a product roadmap based on actual customer needs, Cardinal is definitely worth a look. This AI-powered feature backlog tool aggregates customer feedback from multiple sources, CRM data and task management tickets to help product teams make data-driven decisions. It can identify feature requests with AI, match them to actual features and then prioritize based on customer value and progress.

Another good option is Productboard. This full-featured product management software uses AI to help teams build products that meet customers' needs as fast as possible. It offers collaborative roadmapping, validated customer insights and data-driven prioritization. Productboard supports many frameworks and scoring systems to categorize and prioritize ideas, so it's good for product management, operations and engineering teams.

If you're looking for a more basic customer feedback management tool, check out Canny. Canny captures, analyzes and prioritizes feedback to inform product roadmaps. It integrates with project management tools like Jira or Asana, and offers features like Feedback Discovery, Smart Replies and public or private roadmaps. Canny also integrates with Autopilot and other customer support tools so you can easily engage customers and automate announcements about updates.

Last, CustomerIQ is a flexible platform designed for marketing and product teams to collect and analyze customer feedback. It offers AI-powered highlight extraction and filtering, team alignment tools and built-in security. With native integrations and API connections to more than 1,000 applications, CustomerIQ helps teams identify feature requests, prioritize work and drive revenue with data-driven insights.