If you want to personalize website and mobile app interactions with notifications and content to get customers more engaged, Braze is a good option. It uses AI to manage real-time interactions across multiple channels, with features including data activation, journey orchestration and cross-channel messaging. It's designed to scale and to comply with security and privacy requirements, and it's used by retail and financial services companies.
Another option is MoEngage, which uses AI to optimize interactions and deliver personalized customer experiences. It includes features like customer insights, omnichannel communication, real-time transactional alerts and AI-powered campaign optimization. MoEngage offers different pricing levels and is designed to scale, so it's good for enterprise brands across many industries.
For a broader customer experience platform, check out Netcore Cloud. It spans multiple channels for engagement, including email, SMS and push notifications, and can handle large data sets to personalize relationships with customers. Its dashboard interfaces for monitoring user behavior and engagement trends can help you optimize campaigns in real time.
Last, CleverTap offers a variety of tools for personalization, automation and data analysis. It offers prebuilt solutions for e-commerce and other industries, and it uses AI to offer empathetic and actionable insights. The company bases its pricing on the number of Monthly Active Users, so it's adaptable and scalable for businesses of all sizes.