If you're looking for a chatbot that integrates with WhatsApp for business and helps with customer conversations, Gupshup is a great option. It's a full featured platform for automating customer acquisition, marketing, commerce and support across 30+ messaging channels, including WhatsApp. Gupshup's features include a Bot Studio for creating custom conversational journeys, Agent Assist to boost agent productivity, and a Campaign Manager for running multi-channel campaigns. It spans the customer journey and is used by more than 45,000 brands around the world.
Another powerful option is Libromi, which offers a no-code chatbot builder and automation platform for WhatsApp. It has features like WhatsApp eCommerce integration with Shopify and WooCommerce, bulk messaging, and a team inbox for handling incoming chats. Libromi also offers official WhatsApp Business Integration and official accounts, which can help businesses establish trust. With support for OpenAI's language model and native integrations with over 1,500 apps, Libromi is great for businesses of all sizes.
If you're looking for something more flexible, check out Chat360, an omnichannel platform that uses generative AI to build no-code chatbots for communication on WhatsApp, Facebook Messenger, Instagram and websites. It offers features like real-time customer support, lead generation, and conversational marketing. The no-code interface means you can create and manage chatbots without programming skills, so it's great for companies looking to scale customer support and engagement.
Also worth a look is Wati, which offers a WhatsApp Business API solution geared for small to medium-sized businesses. It includes tools for automated marketing, sales, service and support, as well as a no-code chatbot tool and a shared team inbox for collaborative support. Wati integrates with popular CRM and e-commerce tools like Zoho CRM and Shopify, so it's a good option for businesses looking to improve customer communication and sales on WhatsApp.