Question: Can you recommend a chatbot that can automate customer inquiries and provide personalized support for small businesses?

If you're looking for a chatbot to handle customer service inquiries and offer personalized support for your small business, Kotae is worth a look. The AI-based service automates up to 80% of customer service responses, handles more than 80 languages and offers 24/7 support. The chatbot can be trained to answer common questions, freeing up human customer support agents to handle more complex issues. With no programming skills required and a 30-day free trial, Kotae can help you free up time and improve customer satisfaction.

Another option is Chatio, which also requires no programming skills and can be set up for a custom chatbot on your website. It can handle 80% of customer service requests automatically and offers multilingual support. Chatio's answers are personalized based on content on your website, so you can be sure answers are on point and relevant. That can cut down on support requests and boost productivity and customer satisfaction.

Small Business Service is another option. It comes with a branded Help Center and immediate AI-powered answers that can be linked to chatbots for fast issue resolution. The service has features like self-service, intelligent workflows and content personalization, making it a good option for small businesses that want to improve customer service and satisfaction.

Last, SB Helper offers a chatbot that's easy to set up and supports multiple languages. It can be linked to existing websites and mobile apps. It learns and improves over time, freeing up businesspeople to focus on growth and other priorities since it can handle 85% of customer questions.