Kotae

Kotae is an AI chatbot that automates customer inquiries, so small businesses can offer helpful, personalized support. By tapping into a company's existing knowledge base, Kotae can be trained and fine-tuned to answer customers' most common questions, so humans can handle the more complicated and valuable interactions.

Among Kotae's features are:

• No Coding Required: Up and running in 5 minutes with no coding required.
• 80% Automation: Automates up to 80% of customer responses.
• Multi-Language Support: Available in more than 80 languages.
• Personalized Onboarding: Small business support, particularly in Japanese and English.
• AI-Driven: Powered by cutting-edge OpenAI and retrieval-augmented generation technology for continuous improvement.
• Customizable: Customize the chatbot's look to fit your brand with logos, theme colors and welcome messages.
• FAQ Override: Manually override AI responses with custom FAQs.
• Chat History Review: Review chat history to improve responses and update training data.
• 24/7 Support: Available at all times for continuous customer support.

Kotae offers a 30-day free trial and two pricing plans:

• Premium: $9.00/month with 4,000 questions per month, 10 files, and up to 1000 custom FAQs.
• Enterprise: Custom pricing for unlimited questions, files, and custom FAQs with high-priority support.

With Kotae, you can save time by automating routine tasks, provide customers with fast and accurate answers, and improve overall customer satisfaction. By embedding Kotae on your website, you can provide customers with quick and relevant answers based on your company's knowledge base, ensuring qualified leads stay engaged. Check out the Kotae website to sign up for a free trial today.

Published on July 29, 2024