Question: Do you know of a chatbot platform that can be used across multiple industries, including e-commerce, healthcare, and finance?

If you're looking for a chatbot platform that can be used across many industries, including e-commerce, healthcare and finance, check out Senseforth. It's a full-stack conversational AI platform with advanced NLP abilities and a no-code interface that lets businesses quickly deploy AI models. It can be used for marketing, sales, customer support and HR purposes, and works across websites, mobile apps, IMs and voice assistants. It's also got strong data security, with ISO 27001 certification.

Another good option is Engati, which helps businesses improve customer experience through multiple digital touchpoints. It's used in e-commerce, logistics, edtech and healthcare, and can handle multilingual and omnichannel interactions. Engati's features include low-code bot creation, multilingual conversations and integration with platforms like Shopify. It can help businesses automate customer communications and generate leads, and is good for companies that want to improve customer satisfaction.

Haptik is another good option, with a range of tools for managing the customer lifecycle. It's used in Retail, Fintech, Healthcare, Insurance and Travel & Hospitality, with tools like Gen AI Web Q&A for customer support and Gen AI Sales Assistant for personalized buying guidance. Haptik's multichannel support and intelligent analytics help businesses improve operational efficiency and customer satisfaction.

Last, Gupshup offers a conversational engagement platform that automates customer acquisition, marketing, commerce and support. It supports more than 30 messaging channels and offers tools like Bot Studio for creating custom conversational journeys and Agent Assist for improving agent productivity. Gupshup is used by brands in BFSI, retail, healthcare and other industries, helping businesses maximize customer lifetime value and lower service costs.