Question: I'm looking for a chatbot solution that can integrate with my CRM and website to provide seamless customer engagement.

Haptik is a more complete Conversational CRM that uses generative AI to help manage the customer lifecycle across many industries. It offers tools like Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized guidance and Intelligent Analytics for tracking performance. With support on multiple channels like WhatsApp, Instagram and Facebook Messenger, it can help improve customer satisfaction and operational efficiency.

Conversica offers a more advanced Conversational AI platform for revenue teams that uses self-supervised AI models to convert prospects and engage customers. It includes autonomous digital assistants for lead engagement and qualification, supports multilingual and omnichannel conversations, and integrates with leading CRM, MAP and Customer Success platforms.

Kommunicate is another powerful option with generative AI that can improve customer experience by automating and optimizing customer inquiries. It supports more than 100 languages, spans websites, mobile apps and messaging platforms, and is designed for enterprise-level security and data protection. Its pricing tiers are designed to accommodate businesses of all sizes, so it's available and adaptable.