The first project, Reputation, is a powerful online reputation management platform that aggregates data from hundreds of sources to give you a 360-degree view of your brand. It includes multi-channel feedback consolidation, AI-driven insights, competitive benchmarking, review management, and more. This platform is great for businesses that want to turn customer feedback into actionable insights, drive growth, and increase customer satisfaction.
Another tool worth mentioning is Kenect, which is geared for dealerships but has a lot of other features that could be useful for other businesses. It includes bulk SMS, review management, online reputation tools, and payment collection services all powered by AI. Kenect is deeply integrated with a variety of platforms, so it's a good option for centralizing customer communication and online reputation.
For more advanced marketing automation, Attentive offers AI-powered SMS and email marketing campaigns with hyper-personalization. It can help businesses attract new customers with segmentation, analytics and A/B testing. Attentive's list growth management and identity solutions make it a good option for businesses looking to get the most out of their email and SMS marketing.