Question: Is there a system that automates personalized messages and promotions to match my hotel's business goals?

If you're looking for a system to automate personalized messages and promotions to match your hotel's business goals, Cendyn CRM is a highly recommended solution. It offers a comprehensive customer relationship management (CRM) and customer data platform (CDP) that helps hotels build strong relationships with guests and drive revenue growth. With features like marketing automation for two-way communication via various channels, precise segmentation, and real-time updates, Cendyn CRM ensures personalized messaging that aligns with your hotel's objectives.

Another excellent option is HiJiffy, a guest communication platform designed to optimize hotel operations and guest satisfaction through AI automation. HiJiffy includes automated guest communications, personalized messages, digital check-in/check-out, and guest surveys. It centralizes customer care and communication, allowing you to manage conversations, create campaigns, and track performance. Integrating with leading hospitality systems, HiJiffy supports multiple languages and offers flexible pricing plans.

Canary is also worth considering. This platform automates and streamlines various aspects of hotel operations, including personalized guest experiences and targeted upsell opportunities. With features like early check-in and room upgrades, automated communication, and real-time messaging, Canary helps improve guest satisfaction and drive revenue. It integrates with numerous hotel systems, offering a scalable solution for better operations and guest engagement.

For hotels looking to improve reservation sales productivity, Asksuite offers an AI-powered omnichannel service platform. It combines AI booking assistants, omnichannel inboxes, and inbound reservation CRMs to handle multiple communication channels. Asksuite is designed to boost bookings and revenue by automating routine tasks and consolidating client interactions across various channels, making it a valuable tool for enhancing service and increasing direct bookings.