Question: I'm looking for a way to automate follow-up conversations with customers and keep them engaged throughout the sales process.

One top contender is Conversica, a Conversational AI platform for revenue teams. It employs large AI models to simulate human conversation, engage leads and handle multilingual and omnichannel conversations. The platform comes with a library of pre-built conversations that can be customized for desired business outcomes, which makes it good for qualifying leads and customer retention.

Another strong contender is Revenue.io, an AI-powered sales engagement and conversation intelligence platform. It offers real-time guidance with AI-powered coaching during calls and meetings, automated follow-up email communications, and fast rep ramp-up for shorter onboarding times. Revenue.io integrates with Salesforce and offers sales performance tracking analytics and insights so you can coach more effectively and automate more workflows.

If you want a more complete customer conversation management system, check out Respond.io. The platform centralizes all conversations across websites, social media and WhatsApp, and uses AI-powered automation to convert leads into sales. With customizable integrations and real-time monitoring, Respond.io offers actionable insights and enterprise-grade security, too, making it a good choice for companies that want to simplify sales.