Question: I need a tool that automates call recording and analysis to improve patient conversion rates in my medical practice.

If you need a tool to record and analyze calls to optimize patient conversion rates for your medical practice, Liine is worth a look. Liine is an AI-based platform that uses call recording to optimize new patient acquisition. It can integrate with existing phone systems and martech, providing patient lead and online booking management, automated marketing and funnel analysis. It's designed for independent practices and bigger operations, too, to help you work more efficiently and convert more patients.

Another option is Opkit, which automates mundane phone work for medical practices. It captures a lot of information during calls and can handle a broad range of use cases, including outbound phone call work. Opkit is HIPAA and SOC 2 compliant, so it can handle sensitive data, and has a simple interface to check call results, recordings and transcripts. Its developer-friendly API means you can automate more, too, for maximum flexibility in communication workflow automation.

Abridge takes a different tack by transcribing clinical conversations into structured notes that can be embedded in Epic systems. That can help doctors and other health care providers understand what's going on and work more efficiently by creating notes and summaries that are vetted by doctors. By taking some of the tedium out of documentation, Abridge can free up a lot of time for clinicians and give them a better work-life balance so they can focus on patients.

If you're looking for a more general-purpose analytics and automation tool, check out Invoca. Invoca tracks calls and offers analytics to attribute marketing-driven calls to their source, and it offers AI-powered conversation insights to inform digital marketing and sales. It also scores and coaches agents to boost conversions, and it can integrate with martech tools to optimize CRM and CDP systems. That can lead to a big boost in contact center close rates and patient engagement.