Goodcall

Captures every call opportunity 24/7, automating lead capture, custom responses, and workflows to boost revenue and improve customer service.
Customer Service Automation Lead Capture Small Business Solutions

Goodcall is an AI-powered phone answering service designed for small businesses, including salons, barbers, spas, restaurants and stores. The customer service AI helps you capture every call opportunity to boost revenue, improve productivity and deliver better customer service. Goodcall's GPT-powered assistant is customizable, never busy and can be set up in minutes.

Some of the key features include:

  • Streamlined Calls: Answer calls 24/7 and teach your agent custom skills.
  • Lead Capture: Capture leads, answer common questions, book appointments and forward calls.
  • Custom Responses: Trigger responses based on common customer questions.
  • Automations: Automate workflows with automation templates in seconds.
  • CRM Integration: Connect Goodcall to your CRM to turn your agent into a lead generation tool.

Goodcall works for a variety of businesses, but it's particularly well-suited for home services and beauty/salon businesses. For home services, it can schedule appointments, improve customer service and handle quote requests. For beauty and salons, it can book appointments, forward calls, take messages and set pricing.

Goodcall offers a Pro plan at $41/month and Pro plan at $59/month, both with unlimited minutes, call recordings and local phone numbers. You can also connect Goodcall to Google Voice and integrate with Zapier for automated workflow.

Real-world examples of Goodcall's success include Hotworx, which saw improved customer support and sales growth; Bye Junk, which saw a 25% revenue increase; and Brow Arc, which saw a 6x return on investment.

By using Goodcall, businesses can free up time, improve customer service and drive revenue growth. Goodcall supports local phone numbers in the US and is easy to set up and customize, making it a good option for small businesses looking to improve customer service and sales.

Published on July 22, 2024

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