Question: Is there an all-in-one platform that offers review management, phone call tracking, and email campaigns to help my auto repair shop grow?

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KUKUI

If you're looking for a one-stop-shop to manage your review management, phone call tracking and email campaigns for your auto repair shop, KUKUI is a great option. It offers a complete marketing solution with tools like lead follow-up, review management, phone call tracking, customer data visualization, email campaigns, AI review responder and more. KUKUI also offers managed Google Ads campaigns, text marketing, live web chat, digital vehicle inspections and direct mail, all designed to help your shop run more efficiently and grow with data-driven insights.

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Kenect

Another option is Kenect, an all-in-one platform geared for dealerships but also useful for auto repair shops. Kenect has tools like review management, phone call tracking, payment collection, lead generation and video chat, all powered by AI and integrated with your existing CRM and DMS systems. The platform has been shown to increase revenue and lead generation, so it's a good option for simplifying customer communication and online reputation management.

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Podium

For those interested in AI-powered solutions, Podium offers a platform to help businesses capture, manage and convert leads. It offers tools to manage customer contact information, payments and reviews in one interface, including an AI agent named Jerry that handles customer interactions 24/7. Podium also integrates with more than 200 third-party apps, making it a flexible option for improving lead capture, customer communication and online reputation management.

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Birdeye

Last, Birdeye is a powerful platform for managing online reputation and customer experience across multiple locations. It offers review management, social media management, listings management and unified messaging across digital channels. Integrating with more than 3,000 CRMs and other apps, Birdeye offers AI-powered insights to help businesses understand their customers and drive growth, making it a scalable option for auto repair shops.

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