If you're looking for a platform that combines AI voice and conversational AI for a unified digital experience, Voiceflow is a top contender. The platform lets you create, deploy and scale chat and voice AI agents with a range of tools to customize AI interactions. It can integrate with a range of services, including analytics tools, CRM systems and e-commerce sites, so you can automate customer support and design conversations.
Another contender is Retell AI. Retell AI is designed to create conversational Voice AI with a natural voice that responds quickly, so it's good for realistic and efficient interactions. It can create complex workflows, deploy to multiple channels, and analyze what happens after a call is over, so it can handle a high volume of calls. The service is HIPAA compliant and can handle multiple languages and voices.
For an enterprise-level option, boost.ai offers a powerful conversational AI platform to improve customer satisfaction and automate customer service. It uses AI chat and voice bots to personalize interactions and can be easily integrated with existing systems. The platform's features include generative AI for creative responses, omnichannel consistency and a hybrid approach that combines human and virtual agents. This approach can maintain high-quality interactions while keeping costs low.
Last, Verloop offers a conversational AI platform to automate customer support. It personalizes and contextualizes interactions through automated chat and voice support, agent empowerment tools and a unified platform integration. With its multilingual support, real-time monitoring and role-based access control, Verloop.io is designed to improve customer satisfaction and increase agent productivity across industries.