Question: Can you recommend a live chat solution that uses AI to engage website visitors and capture lead information?

If you're looking for a live chat solution that uses AI to interact with website visitors and capture lead information, Conversica is a top option. The company uses sophisticated, self-supervised AI models to mimic human interaction, which is well-suited for lead engagement and qualification. With digital assistants that work autonomously and support for multiple languages, Conversica can handle multiple communication channels and easily integrate with CRM and other tools.

Drift is another top contender. The company personalizes buyer journeys with AI-powered conversations for marketing, sales and service teams. The company offers features like revenue orchestration and first-party integrations with many tools. Drift's AI is designed to produce high-quality leads, generate pipelines and increase conversions through tools like Drift Engage and Bionic Chatbots.

IntelliTicks offers a hybrid approach that combines AI with human agents to convert website visitors into qualified leads. It offers real-time lead alerts, automated AI-to-human agent handoff and lead conversion analysis. IntelliTicks also integrates with CRM systems and offers tiered pricing to suit different business needs, making it a good option for lead capture and conversion.

Respond.io is another all-in-one platform that captures leads from multiple touchpoints and converts them into sales across multiple communication channels. It offers AI-powered automation, real-time monitoring and customizable software integrations. Respond.io's pricing is based on active contacts, so you only pay for contacts that are actively engaged, and it offers a 7-day free trial that doesn't require a credit card.