Question: I'm looking for an AI-powered tool that can engage with customers in a human-like way during video calls.

If you want an AI tool that can interact with customers in a human way on video calls, Fluidworks is worth a look. Its Human-Like AI Agent can automate live video calls for onboarding and sales demos, with personalized interactions and detailed product demonstrations. That can help you dramatically improve productivity by unloading pre-sales work while still providing a human touch.

Another good option is Verloop.io, a conversational AI service that automates customer support. Verloop.io handles both chat and voice conversations, increasing agent productivity and customer satisfaction. With automated support, contextual conversations and multilingual support, it's a good fit for e-commerce, banking, travel and other industries, and it can help you deflect a big fraction of support requests.

Last, LivePerson offers a conversational AI platform for digital-first customer interactions. It includes tools to route voice calls to digital channels, improving customer satisfaction and agent productivity. LivePerson is a good fit for companies trying to modernize their contact centers and personalize the customer experience.