My AskAI is a sophisticated customer support system that can integrate with tools like Intercom, Zendesk and HubSpot. It can deflect up to 75% of support requests so employees can focus on more important work. It can hand off chats to humans with a summarized history of the chat, offer 24/7 support generated by AI, and handle multiple communication channels. Pricing is flexible, with a free plan and an Enterprise Plan, so it's a good option if you don't want to break the bank but still want good customer satisfaction.
Another option is Forethought, which automates mundane tasks, improves resolution rates and lowers support costs. It's got tools like Solve for automated responses, Triage for ticket routing, Assist for AI-powered summaries and Discover for workflow optimization. Forethought integrates with popular helpdesks like Zendesk and Salesforce, but is particularly suited for e-commerce and SaaS companies.
Last, boost.ai is an enterprise-focused conversational AI system that combines AI with human agents for better customer satisfaction and automation. It can handle omnichannel consistency, 24/7 support and can scale and secure with easy integration with existing systems. With a hybrid approach, boost.ai hopes to boost self-service rates while maintaining high-quality interactions, too.