Question: Can you suggest a call center software that uses AI to optimize outbound sales and lead generation?

Convoso is cloud-based contact center software designed to accelerate revenue by increasing lead outreach and conversion rates. It uses conversational AI to improve performance efficiency in all operations, including a dialer engine, caller ID reputation management, compliance support and customizable dashboards for real-time monitoring. The platform is designed to handle leads well, manage compliance risk and increase agent productivity.

Another good option is LeadDesk, a cloud-based contact center solution that can dramatically increase outbound sales and customer service. Using AI for high-quality audio on millions of calls per year, LeadDesk keeps agents productive with customizable outbound sales campaigns and consolidates all customer service channels. It also monitors compliance and integrates with third-party solutions like Salesforce.

If you're looking for a more complete AI-powered system, check out SellScale. This outbound sales platform optimizes sales outreach efficiency with AI-generated copy, instant response suggestions and CRM integration with Salesforce and Hubspot. It automates follow-ups, scheduling and message writing, making it a powerful tool for optimizing sales strategies and continuous improvement.