If you're looking for a Whatfix alternative, Userlane is definitely worth a look. It has features like App Discovery to measure software adoption, In-App Guidance for step-by-step interactive instructions and Context-Sensitive Help for targeted support information. Userlane's Analytics module lets you measure user behavior and engagement, which can result in substantial productivity gains and cost savings.
Another top alternative is Chameleon. The platform offers personalized in-product experiences with features like guided tours, tooltips, surveys, launchers and helpbars. It also integrates with popular tools like HubSpot and Salesforce, and offers A/B testing and segmentation to optimize user engagement and onboarding.
If you want a more complete solution, check out WalkMe. It simplifies user experiences with personalized guidance and automation, and offers full visibility into software usage. Highlights include seamless customer care, omnichannel support and detailed analytics to measure impact and ROI, which can help you reduce help desk tickets and costs by a significant amount.
Last, Apty is a powerful digital adoption platform designed to improve employee software adoption and maximize ROI. It offers on-screen guidance, activity monitoring and detailed analytics to ensure business process adherence and support digital transformation initiatives. Apty is particularly well-suited for companies with complex application landscapes, so it's a good choice for large-scale operations.