WebWhiz Alternatives

If you're looking for a WebWhiz alternative, MetaDialog is another option worth considering. It's a conversational interface platform that uses generative AI to automate customer support and ensure it's done efficiently, accurately and in compliance. Among its features are fast information retrieval, Large Language Model-based answers, customizable flows and flexible escalation rules, making MetaDialog a good choice for companies looking to expand their AI-based customer support. Its tiered pricing and integration with Zendesk, Intercom and other tools means it can be a good fit for companies looking to improve customer service.

Another option is helpix, an intelligent customer service platform that spans multiple communication channels like social media, email, live chat and WhatsApp. It combines customer questions and help desk data to provide accurate answers, with advanced NLU and omnichannel communication. Helpix's goal is to automate customer service, shorten response times and improve customer satisfaction, and it's a good option for companies of all sizes.

If you're looking for a solution that integrates with your existing help desk software, Auralis is a conversational AI platform that can handle up to 70% of customer inquiries automatically, 24/7 in more than 100 languages. Auralis features include agent handoff, multilingual support and an Insights Dashboard. It's a good choice for companies that want to scale their customer support operations.

Last, Brainwave is an autonomous customer service agent that uses ChatGPT technology to answer customer questions. It also includes AI-powered lead generation and scheduling meetings, as well as multilingual 24/7 support. Brainwave's smart knowledge base and integration with third-party services like Google Calendar and CRM systems means it's a good option for companies that want to improve customer satisfaction and optimize lead generation.